Staying connected to Legal Aid Online

Monday, January 28, 2019

Stay connected to Legal Aid Online by making sure your email address on file is up to date.

If you can’t log in to your account, request a new password through the password reset form on the Legal Aid Online sign-in page.

For extra protection, set up a personal security question and answer in the “Change or set up forgotten password help” screen on the “Personal Info”, “Change your Password” page.

Note: After five failed login attempts, you won’t be able to use the password reset form and must contact the Lawyer Service Centre during business hours to unlock the account and regain access.

Forgot your password link is located immediately after the sign in button. A warning reads “this is your final attempt to log into Legal Aid Online – one more incorrect user id or password and you will be locked out. Please consider using the “forgot password” feature to avoid being locked out. If you are locked out you will be required to contact a service representative.”