Public proceedings of the Board

Meeting of the Board of Directors on April 18, 2013


Board members present

John McCamus (Chair); Aly Alibhai; Michelle Haigh; John Liston; James McNee; Derry Millar; Robert W. Ward (CEO/Ex Officio)


Sue McCaffrey; Stephanie Mealing

1. Meeting agenda

The meeting agenda was adopted.

2. Disclosure of conflict of interest

No conflicts of interest were identified.

3. President and CEO’s report (verbal)

The President and CEO presented the first instalment of the President’s Report and highlighted the following:

3.1 Modernization overview

Key elements and accomplishments over the last few years:

LAO is now providing 30 per cent more client services and has reduced cost-per-assist by 20 per cent.

The organization is moving towards a balanced budget.

LAO has discussed unfunded tariff increases with MAG. The cost of tariff increases was originally estimated at $35 million over the provincial government allocation, and, through LAO’s modernization efforts, has been reduced to approximately $20 million. The ministry intends to pay $6.4 million into LAO’s contingency reserve fund to partially fund these increases. The ministry has also paid LAO for work on protocol cases. LAO will brief the Ministry on client benefits of enhanced financial eligibility.

3.2 Communications and consultation

Communication and consultation efforts have been significantly enhanced.

3.3 Strategic planning and compliance

The Strategic Planning and Compliance division is being restructured. It will assume responsibility for panel management and client service standards.

3.4 Big Case Management

The organization is developing a strategy to provide more support for Big Case Management.

3.5 Ministry of the Attorney General (MAG)

MAG has signed off on LAO’s 2013/14 business plan.

As soon as possible, the Chair and the President and CEO will brief the Attorney General, the Deputy and other ministry officials on LAO’s strategic plan for clinics.

Discussions are underway about the Memorandum of Understanding (MOU) with MAG.

3.6 Clinic modernization

LAO is moving forward to achieve the goals and principles of clinic modernization. The organization will consult with staff and Board members of community clinics throughout the province, the Association of Community Legal Clinics of Ontario (ACLCO), the Law Society of Upper Canada (LSUC), and other service agencies. The Board discussed the ACLCO’s position on clinic mergers.

3.7 Operating results

Staff are forecasting a favourable variance of $14 million. Modernization is proceeding as the model anticipates, with some variations and time lags. The organization has achieved stability and innovation.

3.8 Decision

A motion to receive the President’s Report was deferred to the meeting of the Board on April 19, 2013.