Legal Aid Ontario offices closed for Easter weekend
Please note that all Legal Aid Ontario offices will be closed on Friday, April 19 and Monday, April 22, 2019 for the Easter holiday weekend. All offices and our call centre will resume regular business hours on Tuesday, April 23.
This issue of the Better Billing Bulletin covers some of the new services available to lawyers, tips on how to bill faster and services that are available to lawyers to assist with certificate matters.
As outlined in O. Reg. 94/14, ordering parties are charged $4.30 per page for the first certified copy of the transcript. Copies of court transcripts required for the Court of Appeal for Ontario or the Divisional Court are available through the Queen’s Printer at no cost to the ACT or the ordering party.
When placing your order, make sure you specify that the copies are to be arranged through the Queen’s Printer for no additional cost. Deposits and/or payment of the regulated fees are arranged between you as the ordering party, and the transcriptionist you choose.
LAO will approve and reimburse the cost of transcripts based on the principles outlined in the Court transcript standards and procedures manual. If there is a dispute regarding the amount charged or the number of copies billed, the ordering party should resolve the matter with the transcriptionist directly.
As of November 1, 2015, the Refugee Appeal Division (RAD) of the Immigration and Refugee Board of Canada (IRB) will be conducting a transcript pilot project. The six month pilot project will evaluate whether or not efficiencies can be achieved in the processing of appeals by the RAD that would merit the provision of Refugee Protection Division (RPD) hearing transcripts by the IRB to counsel or self-represented appellants on a permanent basis. For more information go to: http://www.irb-cisr.gc.ca/Eng/NewsNouv/NewNou/Pages/tpp.aspx
Lawyers are asked to take advantage of this service instead of requesting a transcript disbursement from LAO whenever possible.
Submitting account details
When entering hour or block details on Legal Aid Online, it’s very important that you ensure the solicitor number entered is accurate. An incorrectly entered number could affect solicitor hardcap and may result in a payment delay.
Expanded services now available
On June 8, 2015, we announced a multi-year expansion of legal aid services for low-income Ontarians. As part of this initiative, we’re addressing systemic bail issues by expanding access and making certificates available to financially eligible people in criminal, family, mental health, refugee, domestic violence and First Nations, Métis and Inuit cases. Expanded services for test cases and court challenges have also been made available.
Further information about these services for each legal matter can be found in the PDF documents below:
LAO has recently implemented new refugee panel standards. Lawyers are reminded that all lawyers attending refugee hearings, including agents, must be approved to be on the new Refugee Panel. If you use an agent who is not on the refugee panel, the services may not be paid by Legal Aid Ontario.
Requesting Brydges Hotline lawyer reports
If your client was arrested and would like to access the notes taken by the Brydges duty counsel lawyer your client spoke to while in custody, you must put the request in writing, on firm letterhead, and fax it to 1-888-963-1035.
Be sure to include in your request:
your return fax number
the client’s name
confirmation that you represent the client
a signed authorization from the client, directing release of the notes to you
the LAO certificate number (there is no charge to receive the report for a Legal Aid Ontario client) OR acknowledgement of a $40 (+HST) fee for the report (if you are representing a non-LAO client)
When working on country condition research, be sure to keep detailed dockets of the work done. Country condition research should be docketed separately from other case preparation. You should be readily able to produce country research notes and products (indices, country packages) to us for review if requested.
Lawyers who specialize in claims from the same country with similar facts and/or risk profiles are expected to derive some efficiencies, including a reduced need for country conditions research and lower average case costs. Lawyers specializing in claims from the same country with similar facts and/or risk profiles whose billing practices do not conform to this expectation will be subject to audit.