LAO Newsroom

Legal Aid Online system outage reminder

Friday, December 5, 2014

Starting at 12 p.m. noon (EST) on Thursday Dec. 11, Legal Aid Online will be taken offline until Monday Dec. 15 as we complete upgrades to the billing portal.

Please ensure that you save and log-off Legal Aid Online prior to the 12 p.m. Thursday outage deadline to ensure your data is safe!

During the outage, Legal Aid Ontario will continue to provide assistance to low-income Ontarians who seek help in court, over the phone or at a community legal clinic. Service however may be slower than usual.

Pay-cycle billing

Our pay-cycle for billing will continue uninterrupted; deposits will be made on Friday Dec. 12, however the notice will not be viewable until Monday Dec. 15.

Need assistance?

The Lawyer Service Centre is available to answer questions. Please though note that staff will be unable to access, submit or query information during the outage. If you are seeking information on your client or a status check, we ask that you please defer your inquiries until Monday December 15.

Learn more


Lawyer Service Centre
Telephone: 416 979-9934
Toll-free: 1-866-979-9934
Fax: 416 979-7326