LAO issues first quarter report

Thursday, September 5, 2013

Legal Aid Ontario (LAO)ís first quarter (Q1) report for the 2013/14 fiscal year, covering the organizationís activities between April and June 2013, is now available.

Among its highlights:

  • Clients experienced shorter wait times when calling into LAOís toll-free line
  • Changes to Canadaís refugee law system in 2012 led to a 52 per cent decrease in immigration and refugee certificate applications
  • LAO issued 123 certificates for the BCM program

LAO produces these reports regularly to provide the public with ongoing updates on LAOís financial position, client services, legal aid certificates and duty counsel services.

Read the report in English

Read the report in French


For questions or further information, please contact:

Kristian Justesen
Director, Communications and Stakeholder Relations Group
Phone: 416-979-2352, ext.4782
Email: and/or