Electronic Fund Transfer (EFT) messages
Listed below are the explanations for the various codes that may appear on a lawyers payment statement. If you have any questions regarding these codes, or your payment in general, please contact the Lawyer Service Centre.
Message Code | Code description |
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100 | Your account was reduced because services were provided after the cancellation date of the certificate. Contact the LSC about the status of the certificate. |
101 | Your account was reduced because some services were not billed within the billing deadline. LAO may consider these services for payment if you provide an explanation of the reason for late billing within 60 days. |
102 | Your account was reduced because services were provided after the three-year termination date of the certificate. Contact the district office about extending the certificate or obtaining a new certificate. |
103 | Your account was reduced because services were provided more than 30 days prior to the effective date of the certificate. To backdate your certificate a form must be submitted to the CSC. Please refer to the portal for your backdated form. For any inquires about form submission please contact the LSC. |
104 | This is a partial payment. LAO needs detailed description of services, itemized chronologically by date and times of day, to determine full amount payable on this account. Please forward within 60 days. |
105 | Your account is missing solicitor number. Provide this information within 30 days in order to receive payment. |
106 | Your account is missing lawyer’s name. Provide this information within 30 days in order to receive payment. |
107 | Your account was paid up to the tariff maximum as no request for a discretionary increase was sought. LAO may consider a request for a discretionary increase if you send a written request within 60 days. |
108 | LAO allowed some but not all of the discretionary increase you requested. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement. |
109 | LAO has not allowed any discretionary increase. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement. |
110 | Your account was paid up to the tariff maximum as your discretionary increase request did not provide sufficient detail to establish that this case involved exceptional circumstances. LAO may reconsider your request if you send more information within 60 days. |
111 | Your fees were reduced because travel requires authorization by the district office. |
112 | Your account was reduced because one or more services provided require authorization by the district office. |
113 | Your account was reduced because lawyer services were billed at a rate which was not in accordance with the tariff. |
114 | Your account was reduced because law clerk services were billed at a rate which was not in accordance with the tariff. |
115 | Your account was reduced because student services were billed at a rate which was not in accordance with the tariff. |
116 | Your account was reduced to reflect the rule concerning a lawyer representing co-accused. That rule limits payment for the second client to 40% of the tariff maximum. See Tariff and Billing Handbook for more information concerning the rule. |
117 | Your account was reduced because some of your disbursements require supporting invoice(s). Forward supporting invoices within 60 days to receive further payment. |
118 | Your account was reduced because disbursement(s) not pre-authorized as required. LAO may pay these disbursements if you provide an explanation within 60 days of why these disbursements are reasonable and necessary. |
119 | Your disbursements were reduced because travel requires authorization by the district office. |
120 | An adjustment was made to one or more of your disbursements because the rate billed was not in accordance with the tariff. |
121 | Legal Aid has paid additional money on your account based on the information you sent. |
122 | Your account was adjusted to correct a mathematical error. |
123 | Your account was reduced because services provided exceed the big case management budget. Please contact the Big Case Manager if seeking increase to budget. |
124 | Your account was reduced to reflect monies held in trust. |
125 | Please fax to LAO the documents you submitted with this account electronically as they could not be read. Please always save and submit the document in one of the following formats readable by Legal Aid Online: Word Document Format; Rich Text Format; Text Format; PDF Format; Excel Format. |
126 | When entering your account online, you did not properly check the tick box beside at least one charge or authorization. For criminal cases, check the box beside the most serious charge you dealt with. |
127 | When entering your account online, you did not properly enter the correct number of extra days in court and/or hours in court next to the authorization or charge. |
128 | CIV – Your account contained an online billing entry error. Assignment Ct/Trial Audit/To Be Spoken To incorrectly entered as a conference. |
129 | CIV – Your account contained an online billing entry error. A motion was incorrectly entered as a conference. |
130 | CIV – Your account contained an online billing entry error. A subsequent conference was entered but not disclosed in account details. |
131 | CIV – Your account contained an online billing entry error. A subsequent pre-trial was disclosed in your account details, but not entered. |
132 | CIV – Your account contained an online billing entry error. A subsequent pre-trial was entered with no evidence of a prior pre-trial in account details. |
133 | CIV – Your account contained an online billing entry error. More days of court/hearing were entered than disclosed in account details. |
134 | CIV – Your account contained an online billing entry error. More days of ct/hearing were disclosed in your account details than entered. |
135 | CIV – Your account could not be paid as billed. There is insufficient information as to the nature of the court attendance. |
136 | CIV – Your account contained an online billing entry error. More hrs of ct time entered than disclosed in acct details. |
137 | CIV – Your account contained an online billing entry error. More hrs of ct time disclosed in acct details than entered. |
138 | CIV – Your account contained an online billing entry error. The court/hearing time was not entered. |
139 | CIV – Your account contained an online billing entry error. Travel time was not entered in both authorization and allocation sections. |
140 | IMM – Your account contained an online billing entry error. The hearing time was not entered. |
141 | HST – Your account contained an online billing entry error. The HST was billed incorrectly. |
142 | DIS – Your account contained an online billing entry error. Travel time was included in the total of counsel hours. |
143 | DIS – Your account contained an online billing entry error. Disbursement(s) are not authorized, or exceed amount authorized. |
144 | DIS – Your account contained an online billing entry error. Unauthorized disbursements entered in the ‘disbursements authorized prior to Legal Aid Online’ field. |
145 | Your account was reduced or not paid because all or some services were not billed within the billing deadline. Legal Aid may consider these services for payment if you provide a detailed account and explanation of the reason for late billing within 30 days. |
146 | Your account contained an online billing entry error. Please contact the Lawyer Service Center at 416-979-9934 or toll-free outside of Toronto at 1-866-979-9934. |
147 | CRI – Your account contained an online billing entry error. Judicial pre-trial entered, but not disclosed in account details. |
148 | CRI – Your account contained an online billing entry error. Judicial pre-trial disclosed in account details, but not entered. |
149 | CRI – Your account contained an online billing entry error. Plea/outcome incorrectly entered. |
150 | CRI – Your account contained an online billing entry error. Bail hearing entered but not disclosed in account details. |
151 | CRI – Your account contained an online billing entry error. Bail hearing disclosed in account details but not entered. |
152 | CRI – Your account contained an online billing entry error. DNA Application entered but not disclosed in account details. |
153 | CRI – Your account contained an online billing entry error. DNA Application disclosed in account details, but not entered. |
154 | CRI – Your account contained an online billing entry error. Charter Motion entered but not disclosed in account details. |
155 | CRI – Your account contained an online billing entry error. Charter Motion disclosed in account details but not entered. |
156 | CRI – Your account contained an online billing entry error. Charges indicated withdrawn in detailed account but not entered. |
157 | CRI – Withdrawal of charges entered, but no indication charges withdrawn in detailed account. |
158 | CRI – Your account contained an online billing entry error. Contested trial indicated in detailed account, but not entered. |
159 | CRI – Your account contained an online billing entry error. Contested charges entered, but no indication of contested charges on detailed account. |
160 | CRI – Your account contained an online billing entry error. More days of court time entered than disclosed in account details. |
161 | CRI – Your account contained an online billing entry error. More days of court time disclosed in account details than entered. |
162 | CRI – Your account contained an online billing entry error. Charges heard separately entered but not indicated in account details. |
163 | CRI – Your account contained an online billing entry error. Charges heard separately indicated in account details but not entered. |
164 | CRI – Your account contained an online billing entry error. More hours of Court time entered than disclosed in account details. |
165 | CRI – Your account contained an online billing entry error. More hours of court time disclosed in account details than entered. |
166 | CRI – Your account could not be paid as billed. There is insufficient information as to the nature of the court attendance. |
167 | CRI – Your account contained an online billing entry error. Travel time not entered in both authorization and allocation sections. |
168 | CRI – Your account contained an online billing entry error. More preparation time entered than disclosed in account details. |
169 | CRI – Your account contained an online billing entry error. More preparation time disclosed in account details than entered. |
170 | Your account contained an online billing entry error. Over 10 days of trial indicated, but not disclosed in account details. (no court days and no court hours entered) |
171 | Your account contained an online billing entry error. Over 10 days of trial indicated, but trial was under 10 days. |
172 | CRI- Co-accused not flagged. |
173 | Billed for fees less than $500.00 and disbursements less than $50.00. Please refrain from doing so in future, except on final account or where necessary to meet billing deadlines. |
174 | Failed to attach private account. Please provide copy of detailed private account. |
175 | Failed to flag costs and/or settlement. Please forward to LSP all relevant documents, e.g. Minutes of settlement, court order, etc. |
176 | The account was reduced because dates of service covered by prior account. |
177 | Billed for acknowledgement fee. Acknowledgement fee paid automatically. |
178 | Account reduced. Attachments illegible. |
179 | Dockets not chronological. Indicate date of service in chronological order itemized by date and times of day |
180 | Account reduced as dockets are vague/ lack sufficient detail. |
181 | All routine correspondence should be billed at the rate of one-tenth of an hour. Do not bill for sending one letter to multiple parties. |
182 | Secretarial/Administrative tasks are considered part of the lawyer’s office overhead. |
183 | Administrative tasks such as sending and receipt of voicemail, checking messages, and communication with LAO are not billable. |
184 | The account was reduced due to the amount of time billed for research. Counsel are encouraged to use LAO LAW as a resource for research. |
185 | Attendance time was reduced to allow 1/2 hour lunch break. |
186 | The account was reduced due for the amount of time billed for internal consultation/instruction to staff, as it does not meet the threshold for exceptional circumstances. |
187 | You incorrectly billed preparation time as court time. |
188 | Preparation time was disproportionate to apparent complexity of matter. |
189 | Drafting time was disproportionate to apparent complexity of matter. |
190 | Review time was disproportionate to apparent complexity of matter. |
191 | Discretion decision made by District Area Director or delegate |
192 | In order to process this account, the District Office has been asked on your behalf to add additional authorizations. In the future, please ensure you have obtained all available authorizations before submitting your account online. |
193 | Charges heard separately cannot be billed on block certificate even if being billed hourly. Please contact the Area Office to obtain a new certificate(s) for the remaining charge(s) heard separately. |
413 | Detailed account is missing times of day for all entries of .5 of an hour or more. |
414 | Detailed accounts are required to have all services billed in tenths of hours. |
415 | Please use Duty Counsel for adjournments. |
416 | The service dates covered by the private retainer overlap with the certificate effective date. You were allowed payment at your LAO rate for this period. |
417 | Your account was reduced to take into account interruptions during lengthy periods of preparation. |
418 | Detailed accounts are required when representing co-accused (for block fees). |
419 | Preparation (Drafting, Review) time has been reduced as the time expended is beyond what a client of modest means would authorize. |
420 | Disbursements have been adjusted because you included HST in your portal account. |
421 | Your account was reduced for waiting time as it is not considered an exceptional circumstance. |
422 | Account reduced because more than 10 hours of services were billed in a day. |
423 | Account reduced because more than $50 per day billed for meals. |
425 | The clarified discretion criteria for exceptional circumstances have not been met. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement. |
426 | The clarified discretion criteria for exceptional circumstances have not been met. The account has been settled in accordance with the interim bridging strategy. |
427 | Please seek additional authorizations from the district office and renew your request for discretion if necessary. (Do not resubmit your account) |
428 | The District Area Director Exception Request is not approved by the District Area Director or delegate. If you are dissatisfied with the disposition of this account you may apply in writing within 60 days for a review of the settlement. |
429 | Discretion decision made by District Area Director or delegate pursuant to the District Area Director Exception Request. |
430 | In future, please use the new Discretion Request Forms available on the website www.legalaid.on.ca |
431 | Your request does not address the clarified discretion criteria. Please review the discretion guidelines available on the website www.legalaid.on.ca |
432 | Discretion decision is held in abeyance pending final resolution of the proceedings. |
433 | Extension of the billing deadline is approved by the Director, LSP. The account is settled accordingly. Note: discretion is exercised in only exceptional circumstances, on a one-time basis. To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website. |
434 | Extension of the billing deadline is denied by the Director, LSP. It is noted that you have previously been approved late billed extensions. Note: discretion is exercised only in exceptional circumstances, on a one-time basis. . To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website. |
435 | Extension of the billing deadline is approved by the Director, CMLG. The account is settled accordingly. Note: discretion is exercised in only exceptional circumstances, on a one-time basis. To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website. |
436 | Extension of the billing deadline is denied by the Director, CMLG. It is noted that you have previously been approved late billed extension. Note: discretion is exercised only in exceptional circumstances, on a one-time basis. . To ensure accounts are submitted on-time, refer to Billing Deadlines on the LAO website. |
437 | Payment includes additional tariff 2 hours for preparation for subsequent sitting at the RPD. |
438 | Payment includes additional tariff 2 hours for preparation of written submissions. |
439 | Please provide a copy of written submissions and/or notice of hearing date to support your request for the additional 2 tariff hours. |