Getting legal help

Our services

A wide range of services are available through Legal Aid Ontario’s toll-free number. Dialing 1-800-668-8258 connects you to a client service representative who can assist with your legal aid matter. Services available over the phone include:

General information

Summary advice

If you have a criminal or family law issue, you may be able to speak with a lawyer for up to 20 minutes of summary advice and information. When you call Legal Aid Ontario, the client service representative will determine if you are eligible for summary advice.

Applications for the certificate program

You can apply for Legal Aid Ontario’s certificate program over the phone. In order to be eligible for the certificate program, you must qualify financially, and your legal matter must be one that LAO covers.


Staff can refer eligible clients to one of Legal Aid Ontario’s many services, or other social service agencies, including:

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