Feedback process

Legal Aid Ontario will inform the public of the choices available to them to give feedback.

Feedback methods may include:

  • in person
  • by telephone or TTY
  • in writing
  • by email, or
  • by any other communication technology as required

If a member of the public with disabilities would prefer to give their feedback, and receive a response to it, using an alternate method than the one offered, they may request it.

Feedback about Legal Aid Ontario's accessibility process

General feedback about Legal Aid Ontario's accessibility process can be provided at any time through our online form or by contacting us.