About Legal Aid Ontario

French Language Services

As a government agency operating under the principles of the French Language Services Act, Legal Aid Ontario (LAO) is committed to providing services in French across the province, namely in designated areas of the province. This includes the provincial office and each office located in or serving a designated area, as well as community legal clinics and all other partners LAO contracts with to provide services on its behalf.

We strive to ensure that all of our services are readily available in French in keeping with the principle of Active Offer. These services, which include communications about services, may be provided over the counter, on the telephone, in person, through technology and information systems (e.g. voice mail, PeopleSoftTM), or in writing.

For more information:

Are you Francophone in need of legal help?

If you are Francophone and are in need of legal assistance or advice please refer to our Are you Francophone? section of the our website.

Unhappy with our service?

If you are unsatisifed with any of the services provided to you in French by LAO, a community legal clinic or legal aid lawyer you can file a complaint with us.

Read more about the complaints process.


If you have any questions or require more information please contact:

Chantal Gagnon, Program Manager, French Language Services
Phone: 416 979-2352 ext. 6441
Email: gagnonc@lao.on.ca